Fay joined the ICA Group in 2021 as a home care Business Developer and now directs ICA's home care program, working with home care cooperatives and developers across the country to build a thriving home care cooperative sector.

Fay acts as lead on major projects for the home care team, conducting research, leading interviews, managing clients, and producing final deliverables. She also provides direct technical assistance to home care cooperative start-ups and develops tools and resources to support the growth and stability of home care cooperatives and the home care cooperative sector.

Fay served as a consultant for the NYC Office of the Mayor for Strategic Policy Initiatives supporting the Employee Ownership NYC initiative and worked at the Philadelphia Water Department where she led community engagement for Philadelphia’s green stormwater infrastructure plan. Previously, in Providence, RI, she helped launch and then managed Little City Growers Cooperative, a vegetable producers cooperative, served on the board of Urban Greens Co-op Market, and was an employee and member at Park Slope Food Co-op in Brooklyn, NY. Fay holds a master’s in city planning from M.I.T., and a B.A. from Haverford College.

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